Reporting & Redress

Our reporting and redress system is establishing high standards for transparency and accountability in African rugby. We are establishing multiple accessible reporting channels, including anonymous hotlines, secure digital platforms, and confidential face-to-face consultation options, to ensure that every individual can report concerns safely and through their preferred method of communication.

As we develop these systems, we maintain our commitment to excellence and refuse to compromise on the quality of protection we provide. Our dedication to comprehensive reporting mechanisms positions us amongst the most committed organisations on the continent, as we work towards setting new benchmarks for transparency and accountability in African rugby.

Our constantly improving independent investigation unit comprises professionally trained investigators, legal experts, and safeguarding specialists who handle all reports with exceptional sensitivity, thoroughness, and procedural fairness. We maintain strict confidentiality protocols whilst ensuring the appropriate sharing of information with relevant authorities when legally required or necessary for child protection.

The system is designed to include comprehensive wraparound support services for all parties involved, including professional counselling, legal assistance, advocacy support, and ongoing welfare monitoring throughout the entire process. Our developing restorative justice approach focuses on healing, accountability, and prevention whilst maintaining appropriate disciplinary measures where misconduct is substantiated.

We are committed to publishing regular transparency reports that provide statistical data on safeguarding activities whilst maintaining individual confidentiality. This commitment to transparency builds community trust and demonstrates our accountability to the rugby community and broader society in our safeguarding responsibilities.

As we develop these capabilities, we remain committed to upholding the highest standards in our investigations and support services. Our thorough approach to developing these systems positions us amongst Africa’s most dedicated organisations in safeguarding accountability, working towards establishing new standards for transparency in the region.